Your sales team is a vital part of your process. But if all the parts don’t work together, the process grinds to a halt. Your Online Sales Team is literally the first step in the sales process. They are the very first interactive contact that your prospective buyers have with your company, your homes, your brand. And, as we all know, first impressions are everything. 

If you don’t have an OSC or your OSCs aren’t well-trained and well-versed in your sales process, your brand is at risk. Do your customer experience — and your company’s brand — the favor of setting your OSCs up for success. Give them the tools they need to vet your prospects by creating a proven process that:

• Converts website users to leads, appointments, and sales.
• Better tracks, reports, and manages leads.
• Helps reduce overall costs per lead and sale by capturing prospects sooner and more frequently.
• Gives your onsite sales team relief in lead management (whether they realize they need it or not).