FUN. EFFECTIVE. NECESSARY.

Did you know? Nearly 100% of home shoppers today start their searches online. Yet, according to Group Two’s 2021 secret shop results, only 11% of builders effectively followed up with an online lead. See your area for opportunity there? Most home builders don’t follow up enough times, in the right ways, and with the right message to convert all that online activity to appointments and sales. With g2’s two-level Online Sales Coaching program (plus ongoing support, if you need it!), your team will become OSC Superstars within 6 months.

LEVEL 1

First 3 months of intensive coaching:

Consistent weekly training for the first 6 weeks
The Complete Sales Process, from start to finish
How to properly interact over the phone and via email
How to craft professional and effective voicemails
How to distinguish between objections and conditions
How to close/set the appointment
How to effectively transfer the lead to the onsite sales team

LEVEL 2

Second 3 months of coaching through real-life scenarios, including:

Access to an Online Sales Manager if your team does not have someone in this role
Regular accountability check-ins to ensure your team is correctly applying concepts
Ongoing coaching and recommendations based on market conditions and lead sources
Ongoing reviews of communication with prospects via phone, email, & video
Refreshing content and scripts if needed
Check-ins with onsite team and management

PROGRAM INCLUDES:

A proven process that drives appointments and sales
The g2 Training Process Manual to use as a guide and future resource
Evaluation and reviews to determine mastery of material
An industry-facing completion announcement on social media
Customized follow-up that matches your brand and marketing message
Reporting tools

PRICING:

$3,000 per month with a minimum 3-month commitment
$500 for each additional OSC
being trained

GETTING STARTED:

Email audine [at] grouptwo.com

We can’t wait to turn your team into OSC Superstars!

Program Highlights

Defining Roles and Expectations

Prioritizing and maintaining focus on lead-generating activities
Setting priorities that align with sales goals
Managing expectations from others
Lead response time requirements / On-call hours

Coaching

Weekly, bi-weekly & monthly calls with OSC Team
Evaluations and reviews
Ongoing recommendations based on market conditions and lead sources
CRM usage and accountability check-ins

Proper Reporting and Metrics in CRM/Dashboard

Understanding the lead funnel and which metrics are important
Reporting format and frequency

CRM Follow-Up System and Set-Up

OSC-specific follow-up process build-out
Phone tracking system & automated drip email integration

Lead Management

Qualifying and converting leads
Handling objections
Go-to scripts for every scenario