Title: Agency Traffic Manager
Reports to: Agency Director
Department: Account Services
Salary: $60K – $70K

The Agency Traffic Manager is the central hub of agency operations—responsible for managing the flow of work between account management, creative, and web development teams. This person ensures all projects are properly scheduled, resourced, and delivered on time, while balancing team workload and maintaining clear communication across departments.  You’ll play a critical role in optimizing efficiency, supporting a productive creative environment, and helping the agency meet its deadlines and business goals.

The ideal candidate is a self-starter who thrives both independently and collaboratively. They possess strong communication skills, confidence in working with executive and leadership teams, and have proven experience managing both web & creative projects.  Agency experience is a must. 

KEY RESPONSIBILITIES

• Workflow Management: Create and maintain project schedules for creative, digital, and web deliverables—from kickoff to delivery.
• Traffic Coordination: Assign tasks, track progress, and ensure deliverables move seamlessly between account management, creative, design, and development teams.
• Deadline Oversight: Monitor timelines and proactively identify risks or bottlenecks that could impact delivery.
• Communication Liaison: Serve as the main point of contact between account management and the creative department to ensure alignment on priorities, expectations, and timelines.
• Resource Allocation: Partner with the department leads to balance workloads and optimize team capacity.
• Process Optimization: Identify opportunities to improve systems, tools, and workflow processes to enhance productivity.
• Status Reporting: Lead or contribute to daily/weekly status meetings to communicate project updates and deadlines.
• Quality Control: Ensure all deliverables meet agency standards and are properly reviewed before client delivery.

Experience & Requirements

• 3+ years of experience in project coordination, traffic management, or production within an advertising, marketing, or creative agency.
• Strong understanding of creative and web production processes, including design, copywriting, and development workflows.
• Excellent organizational and time-management skills with a keen attention to detail.
• Exceptional communication and interpersonal abilities; able to balance diplomacy and urgency.
• Proficient in project management tools (e.g., Click Up etc).
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Collaborative mindset with a proactive approach to problem-solving.

Title: Agency Traffic Manager
Reports to: Agency Director
Department: Account Services
Salary: $60K – $70K

The Agency Traffic Manager is the central hub of agency operations—responsible for managing the flow of work between account management, creative, and web development teams. This person ensures all projects are properly scheduled, resourced, and delivered on time, while balancing team workload and maintaining clear communication across departments.  You’ll play a critical role in optimizing efficiency, supporting a productive creative environment, and helping the agency meet its deadlines and business goals.

The ideal candidate is a self-starter who thrives both independently and collaboratively. They possess strong communication skills, confidence in working with executive and leadership teams, and have proven experience managing both web & creative projects.  Agency experience is a must. 

KEY RESPONSIBILITIES

• Workflow Management: Create and maintain project schedules for creative, digital, and web deliverables—from kickoff to delivery.
• Traffic Coordination: Assign tasks, track progress, and ensure deliverables move seamlessly between account management, creative, design, and development teams.
• Deadline Oversight: Monitor timelines and proactively identify risks or bottlenecks that could impact delivery.
• Communication Liaison: Serve as the main point of contact between account management and the creative department to ensure alignment on priorities, expectations, and timelines.
• Resource Allocation: Partner with the department leads to balance workloads and optimize team capacity.
• Process Optimization: Identify opportunities to improve systems, tools, and workflow processes to enhance productivity.
• Status Reporting: Lead or contribute to daily/weekly status meetings to communicate project updates and deadlines.
• Quality Control: Ensure all deliverables meet agency standards and are properly reviewed before client delivery.

Experience & Requirements

• 3+ years of experience in project coordination, traffic management, or production within an advertising, marketing, or creative agency.
• Strong understanding of creative and web production processes, including design, copywriting, and development workflows.
• Excellent organizational and time-management skills with a keen attention to detail.
• Exceptional communication and interpersonal abilities; able to balance diplomacy and urgency.
• Proficient in project management tools (e.g., Click Up etc).
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Collaborative mindset with a proactive approach to problem-solving.