Tag: reviews

How To Respond To Reviews

How To Respond To Reviews

  Whether it’s a good review or a bad review on social media – responding to them in the correct way is vital! Chelsey and Victoria from your Group Two Social Team are back to give you the tips and tricks on how to respond to both of them!

How to Enhance Your Social Media Customer Service

Did you know 67% of consumers have used a company’s social media channel for customer service? The user experience on these channels provides a reason for customers to engage with your social media pages, so it’s a vital part of your overall marketing strategy. Whether it’s providing more information about your product, your team or […]

How to Manage Reviews & Build Your Online Reputation

We depend upon online reviews to make decisions on everything from what ice cream flavor to order to what hotel you should stay in when you go on vacation! With over 3 billion people using the Internet everyday, you are certainly not the only person relying on the input of others to make decision easier […]